Shipping & Returns

Dispatches

Santiago

We are dispatching regularly every Tuesday within Santiago.
These are carried out through a private service that is authorized to move around the different communes, including those that are in quarantine. That is why no tracking numbers will be delivered, but if you have doubts about him status of your order You can contact us by writing an email to contact@onlyjoke.com indicating the order number.
We estimate that from the day it is shipped (Tuesday) you should receive your order within the next 3 business days.

Regions

To regions and provinces mentioned above we are dispatching the business day after your purchase Through Shipit, a company that works with couriers such as Bluexpress, Starken and Chilexpress. You will receive the tracking number within two days of shipment, along with the estimated delivery date.

Rates

Santiago Metropolitan Region $ 3,990
Arica and Parinacota Region $ 8,990
Tarapacá region $ 7,990
Antofagasta Region $ 8,990
Atacama region $ 7,490
Coquimbo region $ 5,990
O'Higgins Region $ 5,990
Maule region $ 5,990
Bio bio region $ 6,990
Araucania region $ 6,990
River region $ 6,990
Lakes Region $ 6,990
Aysén region $ 13,990
Magallanes Region $ 13,990

Returns & Exchanges

You only have to go directly to the point of sale where you made the purchase with the ticket and the unused product (sealed and in its original packaging). Each distributor will be in charge of managing your change.

If you bought through the website you have 3 months to manage your change by writing to us at contact@onlyjoke.com where the procedure will be indicated.

We do not make money refunds.

We want you to enjoy your products as soon as possible but we ask for special patience if there are any inconveniences of the current situation 🙂

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